Last Updated: April 2026

Privacy Policy

Zera Health | hello@zerahealth.org | (786) 340-8244

Introduction

Zera Health ("we," "our," or "us") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth platform and services.

Information We Collect

We collect information you provide directly, including name, contact information, date of birth, health history, and insurance information. We also collect usage data, device information, and cookies when you interact with our website.

How We Use Your Information

We use your information to provide telehealth services, communicate with you about your care, process payments, improve our platform, and comply with legal obligations including HIPAA requirements.

HIPAA and Health Information

As a healthcare provider, we are subject to HIPAA. Your Protected Health Information (PHI) is handled in accordance with our Notice of Privacy Practices. We maintain administrative, physical, and technical safeguards to protect your health information.

Sharing of Information

We do not sell your personal information. We may share information with licensed healthcare providers who treat you, pharmacies that fulfill prescriptions, and service providers who help us operate our platform, all of whom are bound by confidentiality obligations.

Cookies and Tracking

We use cookies and similar technologies to improve your experience. You may control cookie settings through your browser, though some features may not function properly without them.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@zerahealth.org.

Contact Us

For privacy-related questions, contact our Privacy Officer at hello@zerahealth.org or (786) 340-8244.